Shipping Policy

Last updated: [DATE]

Thank you for shopping with VCCOEM. The following policy explains how orders placed through our website are processed and delivered.

Order Processing

Orders are generally processed within [PROCESSING TIME] business days after payment is confirmed.

Processing times may be extended during holidays, promotional events, periods of high order volume, inventory verification, or severe weather.

Orders are not normally processed on weekends or public holidays.

Shipping Destinations

We currently ship to destinations made available during checkout.

Certain products or delivery addresses may be subject to shipping restrictions. We may contact you if additional information or a different delivery address is required.

Delivery Estimates

Estimated delivery times are displayed during checkout or provided after an order has shipped.

Delivery estimates are not guaranteed. Carrier delays, weather, address issues, peak-season volume, and other circumstances outside our control may affect delivery.

Shipping Charges

Shipping charges, when applicable, are calculated and displayed during checkout before payment is completed.

Tracking Information

When tracking is available, a shipping confirmation email will be sent after the order leaves the fulfillment location.

Tracking information may take up to 48 hours to update after the carrier receives the package.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address.

Contact us immediately if an address needs to be corrected. We cannot guarantee changes after fulfillment has started.

Additional shipping charges resulting from an incorrect, incomplete, undeliverable, or refused address may be the customer’s responsibility where permitted by law.

Multiple Packages

An order may be shipped in more than one package. Packages from the same order may arrive on different dates and may have separate tracking numbers.

Lost, Delayed, or Damaged Shipments

If tracking shows unusual delays, delivery without receipt, or visible package damage, contact us at [SUPPORT EMAIL].

Please include your order number and any available photos. We may need to complete a carrier investigation before issuing a replacement or another resolution.

Contact Us

Questions about shipping can be sent to:

Email: [SUPPORT EMAIL]
Business address: [BUSINESS ADDRESS]